Briana Birkholz and Joe Lynch discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. Briana is the Vice President of Product Management for the 3PL market segment at SPS Commerce, the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners.

About Briana Birkholz

Briana Birkholz is the Vice President of Product Management for the 3PL market segment at SPS Commerce. With a passion for overcoming supply chain and logistics challenges, Briana is committed to addressing the distinct needs of customers through comprehensive, full-service solutions. Briana’s extensive experience in driving innovation, strategic development and execution consistently delivers outstanding results for third-party logistics companies.

About SPS Commerce

SPS Commerce is the world’s leading retail network, connecting trading partners across the globe to optimize supply chain operations for all stakeholders in the retail ecosystem. The company enables data-driven partnerships through innovative cloud-based technology, customer-centric service, and a team of accessible industry experts—allowing clients to focus on their core business. With over 45,000 recurring revenue customers spanning retail, grocery, distribution, supply, manufacturing, and logistics, SPS Commerce powers a vast and growing global retail network.

Key Takeaways: Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain

• Briana Birkholz and Joe Lynch discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. The hidden enemies include the following:
• Inconsistent Time to Revenue: The Silent Growth Killer – Lengthy onboarding processes erode cash flow and strain customer relationships, highlighting evolving customer expectations. SPS Commerce’s “plug-and-play” solutions drastically reduce onboarding time from months to days.
• The Cost of Chaos: Inconsistent Order Intake – Managing orders through disparate channels (phone, email, portals, PDFs) breeds errors and jeopardizes SLAs due to human error. SPS Commerce standardizes order formats for improved efficiency and control.
• Decoding Retailer Complexity: Unravel the challenges of adhering to intricate retailer requirements (packing slips, labels, routing guides, ASN timing) and the costly consequences of non-compliance (chargebacks, damaged relationships, lost shelf space). SPS Commerce automates document generation and validation to ensure first-time compliance.
• SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. SPS Commerce brings the following advantages:
• Industry Leader in Cloud-Based EDI Solutions: SPS Commerce specializes in cloud-based supply chain management, helping retailers, suppliers, and logistics providers automate and streamline their operations through advanced EDI and data analytics tools.
• Demonstrated Consistent Growth as a High-Performing Public Company: SPS Commerce has a long and consistent track record of growth, primarily organic, underscoring its position as a strong performer on NASDAQ (ticker: SPSC).
• Global Presence with Local Support: Headquartered in Minneapolis, SPS has expanded internationally with offices in major cities like Toronto, Melbourne, Amsterdam, and Hong Kong, supporting a worldwide customer base with localized service.
• Growth via Smart Acquisitions: Strategic buys like Data Masons, InterTrade, and SupplyPike have allowed SPS to broaden its tech stack and deepen its value across the retail supply chain ecosystem.
• Recognized for Culture and Innovation: Known for its positive workplace environment, SPS was ranked the best large workplace in Minnesota in 2015 and continues to invest in talent and innovation to drive forward-thinking supply chain solutions.

Learn More About Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain

Briana Birkholz | Linkedin

SPS Commerce | Linkedin

SPS Commerce

Woods Distribution Case Study

Arcadia Cold Storage & Logistics Case Study

The Logistics of Logistics Podcast

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• Check out The Logistics of Logistics on Youtube

Suketu Gandhi and Joe Lynch discuss the strategic COO: navigating disruption and driving change. Suketu is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm.

About Suketu Ghandi

Suketu Gandhi is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. Based in Chicago, his expertise covers a wide range of operations topics, with an emphasis on end-to-end supply chains and their redesign for four critical purposes, growth, cost, resilience, and sustainability. Noting that the key to maximizing their effectiveness lies in the combination of human intelligence, AI, and automation, he underpins this with a deep understanding of how global operations work. Suketu’s passion for operations work goes back to the earliest days of his career with a major retailer. Now, he puts this knowledge to work for clients throughout the consumer and retail space. Suketu is frequently published on operations transformation topics in outlets such as HBR, MIT Sloan Management Review, and The Wall Street Journal.

About Kearney

Since 1926, Kearney has been a leading management consulting firm and trusted partner to three-quarters of the Fortune Global 500 and governments around the world. With a presence across more than 40 countries, our people make us who we are. We work impact first, tackling your toughest challenges with original thinking and a commitment to making change happen together. By your side, we deliver—value, results, impact. To learn more about Kearney, please visit www.kearney.com.

Key Takeaways: The Strategic COO: Navigating Disruption and Driving Change

• Kearney’s third annual COO survey, in collaboration with AWS, reveals that while COOs anticipate organizational growth in 2025, they foresee significant hurdles related to skills gaps and execution challenges.
• The research highlights key findings from the survey of over 120 senior operations leaders, indicating a shift in priorities from pure cost efficiency to a more balanced strategy emphasizing innovation, risk management, and the integration of technologies like GenAI in supply chains.
• The purpose of the survey is to identify the major concerns and strategic shifts among COOs, revealing an “execution gap” and a critical need to address skill shortages and proactively manage risks in an increasingly uncertain global environment.
• Global & Legacy Powerhouse: Founded in 1926 and headquartered in Chicago, Kearney is a top-tier management consulting firm with a presence in 40+ countries, serving Fortune Global 500 clients across industries.
• Strategic Expertise at the Core: Renowned for excellence in strategic operations, sourcing, procurement, and transformation — Kearney consistently ranks among global leaders in these areas.
• Forward-Thinking Insights: Through thought leadership like the FDI Confidence Index and Global Business Policy Council, Kearney shapes conversations on global economics, innovation, and disruption.
• People-First, Impact-Driven: With a culture rooted in collaboration, inclusion, and purpose, Kearney focuses on delivering measurable change while fostering a diverse and empowered workforce.

Learn More About The Strategic COO: Navigating Disruption and Driving Change

Suketu Gandhi | Linekdin

Kearney | Linkedin

Kearney

Beyond survival: the new operational playbook separating leaders from laggards in 2025

Manage Capital Investments Like a Supply Chain

What Fast-Moving Companies Do Differently

Leveraging New Tech to Boost Supply Chain Resilience

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
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Jon Doolen and Joe Lynch discuss contractor chaos: fixing the last mile’s biggest headache. Jon is a Strategy Leader at Doolen Strategy Partners that specializes in providing leadership development programs, business advisory services, and public speaking engagements.

About Jon Doolen

Jon Doolen is a seasoned business coach with over two decades of expertise in retail logistics, particularly specializing in final mile delivery and third-party logistics for home furnishings and luxury products. Jon’s background includes extensive work with major names in the industry, where he’s earned a reputation for solving toxic work environments, setting strategic goals for career growth, and aligning personal aspirations with professional success. His approach blends leadership development with a deep commitment to continuous learning, emphasizing integrity and wholesome values in all aspects of business and life. Jon’s motivational style and practical wisdom resonate through his coaching, training programs, and writing, encouraging others to embrace change, enhance team dynamics, and achieve sustainable business outcomes. He is also a dedicated advocate for military veterans transitioning to civilian careers, reflecting his broader commitment to supporting personal and professional growth across diverse sectors.

About Doolen Strategy Partners

Doolen Strategy Partners specializes in providing leadership development programs, business advisory services, and public speaking engagements. With a focus on operations management, particularly in final mile retail home delivery, warehousing, and distribution, the firm helps businesses optimize their processes, develop strong leadership teams, and drive continuous improvement. Through strategic guidance, Doolen Strategy Partners aims to elevate business performance and foster growth in a competitive market.

Key Takeaways: Contractor Chaos: Fixing the Last Mile’s Biggest Headache

• Jon Doolen and the GetDoolen Team help 3PLs and driver contractors navigate the following:
• Navigating the Contractor Conundrum: Uncover the critical gaps in business acumen, customer service, and regulatory compliance that often plague last-mile delivery contractors, and learn how these deficiencies can jeopardize your logistics operations.
• Mitigating Legal and Liability Risks: Explore the potential legal pitfalls and financial liabilities logistics companies face when partnering with under-prepared contractors, including the ever-present threat of misclassification and subsequent lawsuits.
• Safeguarding Your Customer Experience: Understand the direct correlation between contractor professionalism and customer satisfaction, and discover strategies to ensure consistent, high-quality delivery services that protect your brand reputation.
• Veteran Leadership: Jon Doolen, a U.S. Army Quartermaster Corps veteran, founded Doolen Strategy Partners, bringing military discipline and leadership principles to his business.
• Expert Leadership Development & Coaching: With over 30 years of experience, Jon offers comprehensive coaching services, including career, business, and specialized “Final Mile” coaching, focused on personal and professional growth.
• Personalized Mentoring & Brand Building: Doolen Strategy Partners provides tailored mentoring and strategies for personal brand development, resume enhancement, and interview preparation, empowering clients for career success.
• Thought Leadership & Engagement: Jon fosters leadership dialogue through roundtables, conversations, and motivational speaking, sharing his expertise and inspiring action across industries.

Learn More About Contractor Chaos: Fixing the Last Mile’s Biggest Headache

Jon Doolen | Linkedin

Doolen Strategy Partners | Linkedin

Doolen Strategy Partners

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
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• Check out The Logistics of Logistics on Youtube

Bill Catania and Joe Lynch discuss OneRail’s winning strategy for final mile. Bill is the Founder & CEO of OneRail, a leading omnichannel fulfillment solution pairing best-in-class software with logistics as a service that provides dependability and speed to help businesses meet their delivery promise.

About Bill Catania

Bill Catania is the Founder & CEO of OneRail, a leading omnichannel fulfillment solution pairing best-in-class software with logistics as a service that provides dependability and speed to help businesses meet their delivery promise. Bill is a start-up entrepreneur focused on developing and commercializing real-time technology networks. OneRail recently secured series C investment to drive growth and unlock dynamic fulfillment for enterprise retailers and wholesalers. Catania also founded digital coupon pioneer M-Dot Network, the first-of-its-kind retail POS-to-cloud transaction engine, powering the real-time redemption of digital coupons at grocery checkouts throughout North America. At M-Dot, Catania led his team to win the Amazon Web Services Start-Up Challenge, besting more than 1,500 companies from 23 countries. A graduate of Cornell University, Catania studied Applied Economics and Political Science, and was a Cornell Tradition Fellow. Catania was named to Goldman Sachs Most Exceptional Entrepreneurs of 2024 list at its Builders and Innovators Summit, a 2022 Orlando Business Journal Game Changer, a 2022 Supply & Demand Chain Executive Pros to Know award-winner, a 2022 Orlando Business Journal Fire Award-winner and the winner of the Supply Chain Leaders in Action (SCLA) Pitch Tank Contest.

About OneRail

Headquartered in Orlando, Florida, OneRail was founded in 2018 by Bill Catania, a serial entrepreneur from the FinTech world, and his wife, Lisa Catania. OneRail is a leading omnichannel fulfillment solution pairing best-in-class software with logistics as a service to provide dependability and speed to help businesses meet their delivery promise. With a real-time connected network of 12 million drivers, OneRail matches the right vehicle for the right delivery so brands lower expenses and increase capacity to rapidly scale their businesses. This people-plus-platform approach features a 24/7 USA-based exceptions team who maintain a 98% on-time delivery rate. With its recent acquisition of Orderbot, a distributed order management solution, OneRail is integrating inventory and order management capabilities to enable store-shelf-to-doorstep visibility. By optimizing fulfillment processes, reducing costs and improving order accuracy, OneRail is committed to empowering clients and improving the customer experience. OneRail was named to the Deloitte Technology Fast 500 twice in a row, was ranked 19th in the FreightTech 25, named for the fourth year in a row to the FreightTech 100, was honored as one of Inc. magazine’s Best Workplaces 2023, was listed on Forbes’ 2024 and 2023 lists of America’s Best Startup Employers, was named to the Inc. 5000 two years in a row and was selected as the Last Mile Company of the Year for the 2024 SupplyTech Breakthrough Awards. To learn more about OneRail, visit OneRail.com.

Key Takeaways: OneRail’s Winning Strategy for Final Mile

• Bill Catania and Joe Lynch discuss OneRail’s winning strategy for final mile. Bill is the Founder & CEO of OneRail, a final mile delivery orchestration platform providing real-time visibility, actionable data, and data-driven optimization capabilities for its enterprise clients.
• OneRail is a last mile delivery solutions company.
• OneRail offers a platform that helps businesses manage their last mile delivery operations.
• OneRail’s platform includes order management, inventory management, and real-time visibility.
• OneRail also has a network of 12 million+ couriers that can be used to fill in any gaps in a business’s own delivery network.
• OneRail is used by a variety of industries, including retail, food & grocery, and healthcare.
• OneRail has been recognized for its growth and innovation by a number of organizations, including Deloitte and FreightWaves.
• OneRail, a logistics technology platform, secured $42 million in Series C funding led by Aliment Capital, bringing its total funding to approximately $109 million. This investment will fuel product innovation and team growth to support its expanding customer base, including major brands like Lowe’s and PepsiCo.
• OneRail acquired OrderBot, a Vancouver-based provider of inventory management tools, to enhance its logistics platform by improving order fulfillment accuracy and reducing operational inefficiencies for its customers.

Learn More About OneRail’s Winning Strategy for Final Mile

Bill Catania | LinkedIn

OneRail | LinkedIn

OneRail

Building World Class Tech for Final Mile with Eddie Misicka

Retail Delivery Trends with Matt Schultz

Inventory is Everything with Jeff Flowers

The OneRail Story with Bill Cantania

Modern Courier Delivery Compliance Considerations: Understanding SOX and SOC Compliance

Whitepaper

Level Up Your Fulfillment Capabilities, with OneRail

Last Mile Delivery Solutions: How to Evaluate a Provider

OneRail’s Software Helps Solve the Last-Mile Delivery Problem

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
• The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
• Check out The Logistics of Logistics on Youtube

Demo Perez and Joe Lynch discuss Panama: the logistics engine of Latin America. Demo is a Founding Partner and Chief Commercial Officer of IPL Group, a Panama based 3PL that helps companies expand their business into the Latin American market by simplifying order fulfillment and regional distribution.

About Demostenes (DEMO) Perez  

With over 20 years of experience, Demostenes Perez is a seasoned executive in Latin America’s supply chain landscape. As a visionary leader, he specializes in creating growth opportunities by designing innovative logistics solutions that enhance efficiency, safety, and market access across the region.

Key Areas of Expertise:

• Regional warehousing, fulfillment, and distribution
• Value-added services and light manufacturing
• Business development and strategic management
• Government affairs, trade consulting, and business advisory

As the Founding Partner and Chief Commercial Officer of IPL Group, Mr. Perez has established a strong leadership presence in the logistics industry. His hands-on approach and strategic mindset have led to the successful execution of numerous regional distribution projects for global corporations, cementing his role as a key influencer in the field. Mr. Perez’s commitment to the industry extends to active roles on the board of the Council of Supply Chain Management Professionals (CSCMP) and as President of the Board of Directors of GS1 Panama. He is also a passionate advocate for education, collaborating with leading U.S. universities to advance supply chain knowledge and practices in Latin America.

About IPL Group

IPL Group helps global firms expand their business into the Latin American market. IPL Group is based in Panama, which is the go-to country for companies that want to expand into the huge, fast-growing Latin American market. IPL Group specializes in Latin American warehousing and distribution. IPL offers a wide array of value-added services that help customers comply with the rules and regulations of the different countries in the LATAM region as well as special needs from distributors, retailers, and individual customers. IPL Group is also a full-service freight brokerage and freight forwarder.

Key Takeaways: Panama: The Logistics Engine of Latin America

• Panama acts as a logistics hub for distributing goods across Latin America.
• The Latin American (LATAM) region requires localized expertise to navigate varying regulations, trade agreements, cultural differences, and customer requirements for efficient distribution, bundling, and compliance.
• Panama offers significant cost advantages over Miami for logistics operations, particularly in real estate and labor costs, while serving the Americas region effectively due to its strategic location.
• Panama’s history as a distribution and shipping center dates back to the Spanish colonization, leading to the construction of the Panama Canal, a vital global maritime trade route.
• Panama’s strategic location and efficient logistics capabilities offer advantages for US companies distributing products across Latin America, enabling faster delivery, lower costs, and increased market share.
• Centralized inventory with local distribution in Latin America maximizes flexibility and minimizes risk due to the complexity of these markets.
• The Chips Act aims to nearshore semiconductor chip manufacturing and related industries to the region, including Mexico, Panama, and Costa Rica, to increase regional supply chain resilience.
• Complex trade relationships and tariffs in Latin America require specialized expertise for market access and distribution logistics.
• Panama serves as the logistics engine of Latin America, with partners essential for nearshoring supply chains and leveraging Panama’s platform to serve the region with its benefits.

Timestamps

(00:00:02) Panama: The Logistics Engine of Latin America

(00:03:02) Differing Regulations across Countries

(00:05:41) Venezuela’s Market Decline

(00:07:38) Cost Advantages of Panama over Miami

(00:09:49) Panama’s History as a Distribution Center

(00:16:36) Importance of Panama Canal for Global Trade

(00:22:37) U.S. Relationship with Panama

(00:27:21) Panama’s Efficiency for Latin American Distribution

(00:33:38) Flexibility with Realized Inventory

(00:37:36) CHIPS Act and Panama’s Logistics Focus

(00:42:36) Streamlining Trade Relationships in Latin America

(00:44:42) CSCMP Board Member Role

(00:46:21) CSCMP Edge 2024 Conference

(00:48:17) Panama as a Logistics Partner for Near-shoring

Learn More About Panama: The Logistics Engine of Latin America

Demo Perez | Linkedin

IPL Group | Linkedin

IPL Group

7 Reasons Panama is the Latin American Supply Chain Capital with Demo Perez | The Logistics of Logistics

5 Challenges to Expanding into Latin America with Demo Perez | The Logistics of Logistics

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
• The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
• Check out The Logistics of Logistics on Youtube

Gaurav Khandelwal and Joe Lynch discuss cash flow boost: 3 way scheduling for reducing holding costs. Gaurav is the Founder and CEO of Velostics, a logistics Software-as-a-Service (SaaS) company specializing in unified scheduling of appointments, dock and yard management and digitizing the gate in/out process for shippers.

Summary: Cash Flow Boost: 3 Way Scheduling for Reducing Holding Costs

Velostics offers a comprehensive solution to streamline transportation and logistics operations. By optimizing dock appointments, integrating with existing systems, and providing user-friendly features, Velostics helps businesses reduce holding costs, improve cash flow, and enhance overall efficiency. The platform’s data-driven insights and yard management capabilities further optimize operations and support informed decision-making. With Velostics, businesses can streamline their processes, reduce costs, and improve their bottom line.

#UnifiedScheduling

#EfficiencyOptimization

#CashFlowImprovement

About Gaurav Khandelwal

Gaurav Khandelwal is the Founder and CEO of ChaiOne and Velostics, discovered his entrepreneurial spirit from his father, a tea blender in India. Inspired by his father’s journey, Gaurav pursued higher education in the U.S. and later worked in business transformation at a consulting firm. His breakthrough came in 2008 with the launch of the Apple AppStore, prompting him to focus on ChaiOne, which created digital solutions based on behavioral science, where he uses data-driven insights to revolutionize the industrial sectors. This experience uncovered his passion for logistics, culminating in the creation of Velostics, where he uses technology to automate & optimize logistics operations. Beyond business, Gaurav founded START, Houston’s first tech co-working space, and serves on the board of Magic Bus, a nonprofit alleviating poverty in India. Recognized by Houston Biz Journals’ 40 under 40 and as an EY Entrepreneur of the Year finalist, Gaurav is committed & ready to disrupt the traditional way of doing logistics.

About Velostics

Velostics is a logistics Software-as-a-Service (SaaS) company specializing in unified scheduling of appointments, dock and yard management and digitizing the gate in/out process for shippers. Their platform also automates scheduling for logistics service providers between carriers, shippers and consignees via their industry-leading 3-way scheduling solution. Velostics has a proven track record of minimizing manual tasks, errors, delays and demurrage, and increasing operational efficiency and throughput.

Key Takeaways: Cash Flow Boost: 3 Way Scheduling for Reducing Holding Costs

• Streamline operations: Velostics platform optimizes dock appointments, reducing holding costs and improving cash flow.
• Seamless integration: Velostics rapid deployment solution integrates with existing systems, streamlining the drop-and-hook process.
• User-centric design: Prioritizing user adoption, Velostics text-based messaging system ensures quick scheduling and notifications, leading to improved cash flow.
• Intelligent inventory management: Velostics automated scheduling process helps manage inventory and reduce carrying costs.
• Data-driven insights: Velostics platform provides valuable data analytics to optimize facility performance and improve operational efficiency.
• QR-code convenience: Velostics QR code-based check-in and multilingual support ensure efficient dock assignment and facility optimization.
• Yard management excellence: Velostics yard management system streamlines handoffs, improves efficiency, and boosts cash flow.
• Data-driven decision making: Leverage Velostics analytics and variable labor models to optimize operations and improve cash flow.
• Unified platform: Velostics three-way scheduling platform, integrated with TMS, WMS, and ERP systems, helps streamline operations and improve cash flow.

Timestamps

(00:00:01) Cash Flow Boost: 3 Way Scheduling for Reducing Holding Costs

(00:02:34) Appointment vs dock scheduling

(00:06:34) Unified integrated stack

(00:07:41) Gaurav’s background

(00:13:35) Customer master and scheduling link

(00:17:39) Inventory carrying costs

(00:20:37) Outbound prepaid scheduling

(00:26:29) Inbound collect scheduling

(00:30:05) Opening platform for brokers and trucking companies

(00:34:32) Three ways for scheduling

(00:41:37) Selling to shippers currently

(00:43:30) Data insights but not selling data

(00:44:31) Operations leaders want data

(00:46:28) Yard management and analytics

(00:47:46) Labor shortage opportunity

(00:50:58) Adoption outside US

(00:52:49) Introducing three-way scheduling

(00:54:14) Upcoming conferences

Learn More About Cash Flow Boost: 3 Way Scheduling for Reducing Holding Costs

Gaurav Khandelwal | Linkedin

Velostics | Linkedin

Velostics

Schedule a Demo

Beyond the Yard: How Velostics Streamlines Scheduling with Gaurav Khandelwal | The Logistics of Logistics

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
• The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
• Check out The Logistics of Logistics on Youtube

Felipe Capella and Joe Lynch discuss a decade of Loadsmart: a look back to move forward. Felipe is Co-founder and CEO of Loadsmart, where they provide logistics solutions powered by industry experts and next-gen technology that lower costs, increase efficiency, and digitize transportation.

About Felipe Capella

As CEO and co-founder of Loadsmart, a leading digital freight technology company, Felipe Capella leads an elite team in revolutionizing the logistics industry. Responsible for driving product development and business strategy, Capella plays a pivotal role in innovating Loadsmart’s platform and growing suite of capabilities. Among the standout accomplishments under Capella’s leadership are the development of true mode optimization capabilities backed by a strong data and analytics foundation, the introduction of FTL instant pricing and booking, execution of the market’s first server-to-server autonomous truckload booking via API integrations to TMS, and the launch of the first digital drayage and transload services in 2019. Prior to founding Loadsmart, Capella launched Duelus, a promotional marketing platform focused on online contests and challenges. Previous roles include serving as a corporate advisor in the U.S. and Brazil, helping companies navigate strategy, international law, and mergers and acquisitions; and overseeing legal matters for more than 40 operations, including sovereign guaranteed development projects for Latin American countries, for the Inter-American Development Bank in Washington. While ensconced in academia, he worked as a professor teaching courses on bankruptcy, restructuring and commercial law. Capella holds a masters degree in law from the University of Pennsylvania, where he was valedictorian of his class, a masters in business law from Universidad Francisco de Vitoria in Spain, and an MBA from Fundacao Getulio Vargas in Brazil.

About Loadsmart

Loadsmart offers logistics solutions powered by industry experts and next-gen technology that lower costs, increase efficiency, and digitize transportation. From Planning, Optimization, and Execution to Gate, Yard, and Dock solutions, ending with Audit & Pay capabilities, we deploy the best mix of services and technology to empower your business to move more with less. For more information, please visit.

Key Takeaways: A Decade of Loadsmart: A Look Back to Move Forward

• Felipe Capella and Joe Lynch discus the A Decade of Loadsmart: A Look Back to Move Forward
• Loadsmart is transforming the logistics landscape by leveraging cutting-edge technology and industry expertise to deliver optimized, reliable, and transparent freight services and solutions. From digital freight brokerage and consultancy to software tools, they empower shippers, carriers, and warehouses to move more with less—increasing efficiency, reducing costs, and enhancing service quality.
• Capella’s journey from law/finance to co-founding LoadSmart, leveraging technology in transportation.
• The best freight brokers including Loadsmart have evolved from just securing trucks to providing comprehensive logistics solutions.
• Challenges of traditional brokerage: headcount-heavy, high costs, lack of logistics talent.
• Technology enables value addition through reinvestment in tech, people, and shipper services.
• Enterprise, Mid-size, and small shippers benefit from scalable technology and customized logistics solutions.
• Loadsmart has launched FreightIntel AI: Their AI-powered platform that provides real-time data and insights.
• AI freight management analyzes data, provides ranked insights and recommendations.
• AI optimizes shipment consolidation, cost reduction, efficiency, and environmental impact.
• Shippers are increasingly concerned with cybersecurity and Loadsmart is leading the way with a comprehensive cybersecurity program for its customers and carrier partners.
• Loadsmart offers a comprehensive suite of logistics services designed to streamline the entire supply chain process. Their services can be categorized into three main areas:
• Assessment and Analysis
  • Freight Planning and Forecasting: Loadsmart helps businesses predict future freight needs.
  • Network Assessment and Optimization: They analyze existing logistics networks to identify inefficiencies.
  • FreightIntel AI: Their AI-powered platform provides real-time data and insights.
  • Rate Analysis and Benchmarking: Loadsmart helps clients compare freight rates.
• Planning and Execution
  • Vendor Portal: A centralized platform for order initiation and management.
  • Mode/Route Optimization: Determining the most efficient transportation methods and routes.
  • Tracking & Visibility: Real-time monitoring of shipments.
  • RFP and Mini-bids: Facilitating requests for proposals and mini-bids.
  • Integration Hub: Connecting various systems for seamless data flow.
  • Order Consolidation: Combining multiple orders into a single shipment.
  • Real-time Carrier & Brokers Spot Bidding: Finding the best rates for spot shipments.
  • Brokerage & Managed Transportation: Handling all aspects of freight transportation, including carrier sourcing and contract management.
• Gate, Yard, and Dock
  • Computer Vision Asset Tracking: Using cameras to track assets within the yard.
  • Driver Check-in/Out: Streamlining the driver check-in and check-out process.
  • Dock Scheduling: Optimizing dock usage and reducing wait times.
  • Yard Management: Managing the flow of trucks and equipment within the yard.
• Audit and Analytics
  • Freight Audit: Verifying freight invoices for accuracy and identifying overcharges.
  • Analytics and Data as a Service: Providing data-driven insights to support decision-making.
  • Market Intelligence and Econometrics: Offering market analysis and economic forecasting.
  • In essence, Loadsmart provides a holistic solution for logistics operations, combining advanced technology with expert services to help businesses improve efficiency, reduce costs, and enhance customer satisfaction.

Learn More About A Decade of Loadsmart: A Look Back to Move Forward

Felipe Capella | Linkedin

Loadsmart | Linkedin

Loadsmart

Loadsmart | YouTube Channel

Freight Intel AI

Beyond Cost Per Load with Felipe Capella | The Logistics of Logistics

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
• The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
• Check out The Logistics of Logistics on Youtube

Mike Jarrett and Joe Lynch discuss shelf ready solutions: Jarrett’s logistics expertise. Mike is the Founder of Jarrett Logistics, a leading 3PL providing transportation and logistics solutions

Summary: Shelf Ready Solutions: Jarrett’s Logistics Expertise

In this insightful new podcast, host Joe Lynch engages with logistics expert Mike Jarrett, CEO of Jarrett Logistics, to explore the ever-evolving world of retail supply chain management and its increasing challenges. Together, they delve into how globalization has impacted the supply chain needs, particularly within the retail sector, and discuss Mike’s personal journey from working at established firms to founding his own logistics company. With a focus on the complexities of delivering shelf-ready consumer goods and meeting retailers’ demanding requirements, such as OTIF, the podcast covers strategies that companies like Jarrett Logistics employ to ensure on-time delivery and compliance, utilizing advanced technology while prioritizing customer service. Cybersecurity concerns and the prevention of freight fraud are also key topics discussed, and the significance of maintaining personal relationships in the industry is underscored. Mike further shares details on the upcoming Jarrett Supply Chain Summit and associated charity events, setting the stage for a comprehensive discussion on the importance of efficient supply chain management from manufacturer to retailer for maximum customer satisfaction.

#ShelfReadyLogistics 

#SupplyChainEvolution 

#FreightFraudPrevention

About Mike Jarrett

Mike Jarrett, President, and CEO of Jarrett founded the company in 1999. Prior to starting the company, Mike spent several years in the supply chain industry where he was Vice President of Carrier Operations for Hudson, Ohio–based Caliber Logistics (now known as FedEx Supply Chain Services). Earlier in his career, he was a leader at Roadway Express. He graduated from the University of Mount Union with a Bachelor of Business Administration and received a Master of Business Administration (MBA) from the University of Akron. Mike and his wife Diane reside in Orrville, Ohio. They have two daughters, Alexa, and Madeline. He currently serves as the Chair of the Heartland Education Community Board of Trustees, the Wayne County Community Foundation (WCCF) Board, and the University of Mount Union Board of Trustees.

About Jarrett Logistics

Jarrett Logistics is a privately held, family-owned company founded in 1999 in Orrville, Ohio, where the company headquarters are today. As a leading multimodal 3PL, Jarrett provides transportation, logistics, warehousing, and fleet services for customers throughout North America. At Jarrett, the philosophy is that supply chain partners should have no limits. Jarrett makes a promise to its customers. The customer is important. Customer emergencies are Jarrett’s emergencies. Highly personalized service is provided 24/7/365 through the company’s routing center – of which all calls are answered within three rings or less. Jarrett promises customers are informed. With the most advanced technology combined with the greatest people, Jarrett provides actionable data so customers can make informed decisions in real time. Jarrett promises their customer’s supply chain will be innovative. The way we Jarrett delivers solutions gives customers a strategic advantage and helps them grow their business in a new way.

About The Jarrett Supply Chain Summit

The Jarrett Supply Chain Summit is an event that aims to provide innovative insights and help participants stay ahead in the market. It will take place on Thursday, August 10 at the Orrville High School Auditorium in Orrville, Ohio. The registration for the event begins at 8:00 a.m. The keynote speaker for the summit is Jim Tressel, a College Football Hall of Famer, and former Ohio State University football coach. Tressel is known for his leadership and strategic brilliance, which led the Buckeyes to numerous championships. Other guest speakers include industry leaders such as Satish Jindel, Mike Jarrett, Berkley Stafford, Gary Moore, Alan Jones, Jerry Zurovchak, Rick Brumett, Todd Polen, Holli Goare, Janene Holmes, Steve Antunes, David Reese, and Tom Clark. The summit offers networking opportunities, interactive sessions, and the chance to explore innovative solutions for supply chain operations. After the summit, there will be a musical performance by Tracy Byrd and a silent auction to support the Heartland Education Community at Jarrett Headquarters.

Key Takeaways: Shelf Ready Solutions: Jarrett’s Logistics Expertise

• Insights into the evolution of retail supply chain management needs in the age of globalization.
• Overview of Jarrett Supply Chain Summit’s speakers, charity event, and networking opportunities.
• Personal entrepreneurship journey of Mike Jarrett and the founding of Jarrett Logistics.
• Challenges and strategies in managing shelf-ready supply chains for consumer goods.
• Understanding retailers’ OTIF requirements and how logistics companies mitigate chargebacks and related fines.
• The balance between technology and human interaction for effective logistics management.
• Discussions on freight fraud, cybersecurity challenges, and the importance of maintaining secure relationships in the logistics industry.

Timestamps

(00:00:02) Shelf-Ready Logistics Solutions

(00:00:18) Logistics Evolution in Business

(00:04:02) Jarrett Supply Chain Summit Preview

(00:06:15) The Origins of Jarrett Logistics

(00:08:23) Shelf-Ready Supply Chain Complexity

(00:15:19) Navigating Big Box Supply Chains

(00:25:18) Human Touch in Supply Chain

(00:30:30) Combating Freight Fraud & Cybersecurity

(00:38:06) Efficiency in Retail Logistics

(00:39:59) Achieving Supply Chain Satisfaction

(00:40:44) Upcoming Logistics Events & Charity

Learn More About Success in Retail Logistics

Mike | LinkedIn

Jarrett Logistics | LinkedIn

Jarrett Logistics

The Jarrett Supply Chain Summit

Success in Retail Logistics with Mike Jarrett

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
• The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
• Check out The Logistics of Logistics on Youtube

Chris Cser and Joe Lynch discuss global giants – ICAT moves the world’s largest cargo. Chris is the Director of Operations at ICAT Logistics Detroit where they handle the shipments that other companies don’t, can’t, and won’t.

Summary: Global Giants: ICAT Moves the World’s Largest Cargo

In this podcast, Chris Cser, Director of Operations at ICAT Logistics, takes us on a journey through the complex world of global logistics. Founded in 1992 in Baltimore, ICAT Logistics has expanded across the United States and Europe, specializing in handling unusual, high-value, and oversized freight that often falls outside the scope of standard containerized shipping. Chris shares his personal story of entering the logistics industry and delves into the intricacies of project cargo, from moving entire assembly lines across continents to navigating the challenges of transporting oversized, heavy, and hazardous materials. He also discusses the importance of having a logistics partner with global expertise and the ability to provide flexible shipping options in the face of unexpected disruptions. Throughout the podcast, Chris emphasizes the need for companies to ensure compliance and ethical practices in their global supply chains, highlighting the severe consequences of non-compliance in today’s transparent world. Finally, he touches on his company’s role as the preferred logistics carrier for the National Guard and their involvement in upcoming events.

#ProjectCargoLogistics

#GlobalTransportationExpertise

#SpecializedFreightSolutions

About Chris Cser

Chris’s expertise in global logistics is tied to his experience growing up and marrying into a military family. That background has helped him build the skills to develop a worldwide network of trusted partners over the past three decades. His leadership in international logistics is enhanced by his continuous education including extensive travel in Europe, Asia, Mexico and the Middle East to see port operations for himself. In his off hours, Chris is a sports enthusiast who enjoys cooking. As the father of a son with Coffin Siris Syndrome, Chris devotes significant time to advocating on behalf of people with CSS and Autism.

About ICAT Logistics

ICAT Logistics Detroit is family-owned and operated and has been since its inception more than 30 years ago when it was created to ensure safe, secure and timely delivery of goods. Customers have come to depend on the experience, knowledge and capabilities of ICAT Logistics Detroit and its established partnerships around the world. Their team always finds a way to get the job done. It’s the result of years of working together and building a worldwide network of resources and relationships to solve complex shipping challenges. The experts at ICAT Logistics Detroit know that every shipment is mission critical to our customers, who represent a wide range of companies from multinationals to family-owned enterprises and start-ups. We think through the critical details so that they don’t have to. The best routes. The most efficient modes of transport. Getting through customs. Packaging bulky loads. Warehousing, if necessary.

Key Takeaways: Global Giants: ICAT Moves the World’s Largest Cargo

• Discover how ICAT Logistics has expanded across the United States and Europe over the past 30 years.
• Learn about the complexities of handling unusual, high-value, and oversized global transportation.
• Explore the challenges and regulations involved in transporting oversized, heavy, and hazardous materials.
• Understand the importance of precise project management and sequencing when moving entire assembly lines and manufacturing equipment.
• Gain insights into the evolving regulations and safety concerns surrounding the transportation of lithium batteries.
• Recognize the significance of having a logistics partner with global expertise and flexible shipping options.
• Appreciate the complexities of moving freight internationally, including regulations, customs clearance, and multiple parties involved.

Timestamps

(00:00:02) ICAT Moves the World’s Largest Cargo

(00:01:52) Navigating the Challenges of Global Logistics

(00:03:14) Chris Cser’s Journey into Logistics

(00:04:44) Defining Project Cargo: High Value, High Consequences

(00:07:05) Moving Manufacturing Equipment Across the Globe

(00:08:51) Moving Big, Bold, and Hazardous Freight

(00:13:14) Lithium Batteries: A Hot Topic in Freight

(00:19:18) International Customs can be Challenging

(00:19:48) Navigating Global Logistics Challenges with Flexibility

(00:26:06) Navigating the Complexities of Global Logistics

(00:29:32) Ensuring Compliance in Global Supply Chains

(00:32:18) Navigating the Complexities of Project Cargo

(00:37:56) National Guard Logistics with Chris Cser

Learn More About Global Giants: ICAT Moves the World’s Largest Cargo

Chris Cser | Linkedin

ICAT Logistics: Detroit Agency | Logistics

ICAT Logistics

Mission Accomplished: Beating The Clock With An Oversized Cross-Border Delivery | ICAT

In Perfect Harmony: Icat’s Custom Shipping For The United States Air Force (Usaf) Band’s Precious Cargo | ICAT

Oversized Fire Truck To Iraq | ICAT

EV Charging Stations Get A Boost From Icat Logistics Detroit | ICAT

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
• The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
• Check out The Logistics of Logistics on Youtube

Joe Spisak and Joe Lynch discuss the state of warehousing and fulfillment. Joe is the Founder and CEO of www.Fulfill.com, a marketplace that connects ecommerce brands with the right warehousing and fulfillment partners.

Summary: The State of Warehousing and Fulfillment

In this podcast, Joe Spisak, Founder and CEO of Fulfill.com, shares his expertise on the latest trends and challenges in the warehousing and fulfillment industry for ecommerce brands and 3PLs. The discussion covers the impact of COVID on ecommerce, the resurgence of online sales, and the importance of choosing the right 3PL partner. Joe also shares his personal journey from a small board game company to founding Ship Daddy and eventually creating Fulfill.com, a platform that helps ecommerce brands find the best warehousing and fulfillment partners from a network of over 650 3PLs across 2500+ locations worldwide. The podcast explores effective marketing strategies for 3PLs, the current state of mergers and acquisitions in the industry, and the evolving expectations of ecommerce brands from their 3PL providers. Joe Spisak’s insights offer valuable guidance for both ecommerce brands and 3PLs navigating this rapidly changing landscape.

#ecommerceFulfillment

#3PLPartnership

#WarehouseOptimization

About Joe Spisak

Joe Spisak is the Founder and CEO of www.Fulfill.com, a marketplace that connects ecommerce brands with the right warehousing and fulfillment partners. Prior to starting Fulfill, Joe founded and successfully exited ShipDaddy, a flexible fulfillment solution for ecommerce companies. Joe is also the founder of a 7-figure ecommerce brand, which is when he learned first-hand how difficult it is for shipper to find a good fulfillment partner. Earlier in his career, Joe was a Network Engineer for AT&T global. Joe earned a bachelor’s degree in leadership and public policy, and a master’s degree in education from University of Virginia. Joe was a scholarship wrestler at UVA.

About Fulfill.com

Fulfill.com, headquartered in Austin, Texas is the #1 3PL marketplace to help brands find the right warehousing and fulfillment partner. Founded in 2020, the company has rapidly grown. The Fulfill.com team has successfully placed hundreds of ecommerce brands with the right 3PL partner. Fulfill.com’s mission is to help businesses streamline their operations and improve their customer experience by providing recommendations for fast, reliable, and cost-effective fulfillment partners. The company’s vast 3PL directory and advanced matchmaking technology enable it to efficiently process eCommerce information and recommend the best 3PL partner across the globe.

Key Takeaways: The State of Warehousing and Fulfillment

• Fulfill.com matches eccommerce brands with the best 3PL options from their network of over 650 3PLs across 2500+ locations worldwide.
• Choosing the wrong 3PL partner can lead to significant losses and setbacks for ecommerce companies.
• The ecommerce boom during COVID, subsequent decline, and current resurgence driven by brands diversifying into ancillary marketplaces and omnichannel strategies.
• Regionalized SEO, referral-based marketing, and content marketing are effective strategies for 3PL warehouses to generate leads.
• Mergers and acquisitions in the warehousing and fulfillment industry are picking up again, with multiples back in a more reasonable range of 3-5x.
• The ecommerce fulfillment industry is evolving, with brands expecting better communication and faster response times from their 3PL providers.
• With increased competition among 3PLs, ecommerce brands have an opportunity to negotiate better rates, service, and communication with their existing 3PL or find a new partner.

Timestamps

(00:00:00) The State of Warehousing and Fulfillment

(00:01:00) Matching Ecommerce Brands with 3PLs

(00:02:43) Navigating the Evolving Landscape of Finding Partners

(00:05:58) From Wrestling to Ecommerce Fulfillment

(00:07:57) Small Business Struggles with 3PL Fulfillment

(00:11:28) The Importance of Choosing the Right 3PL

(00:15:44) Ecommerce Trends and Omnichannel Fulfillment Strategies

(00:23:23) Increasing Trust in Ecommerce Security

(00:23:50) Effective Marketing Strategies for 3PL Warehouses

(00:26:56) Leveraging Podcasts and Videos for Marketing

(00:31:32) M&A Trends in Warehousing and Fulfillment

(00:37:57) The Challenges of the 4PL Model

(00:40:59) Improving Communication in Ecommerce Fulfillment

(00:45:21) Time to Reevaluate Your 3PL Partnership

(00:48:27) Navigating the Evolving Warehousing and Fulfillment Landscape

(00:50:12) Mastering Ecommerce Logistics

(00:50:41) Efficient 3PL Matchmaking for Brands

(00:52:30) Fulfill.com’s Upcoming Conferences and 3PL Visits

Learn More About The State of Warehousing and Fulfillment

Joe Spisak | LinkedIn

Fulfill.com | LinkedIn

Fulfill.com

How to Find a Fulfillment Partner with Joe Spisak | The Logistics of Logistics

Episode Sponsor: Revenova

Contact Us | Revenova

The CRM-Powered TMS with Michael Horvath | The Logistics of Logistics

The Logistics of Logistics Podcast

• If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues.
• The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast
• Check out The Logistics of Logistics on Youtube